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EWTG Board of Directors 1994
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President - Diana Kellerman Lay

Diana Lay is employed by the Teacher Retirement System of Texas as bond portfolio manager of the electric utility and private placement sectors of the portfolio. She was previously employed by the Public Utility Commission where she worked as a financial analyst, testifying as an expert witness on financial matters related to electric and telephone utilities. Diana is a Certified Public Accountant and has completed two levels of the Chartered Financial Analyst's examination.

Diana serves on the boards of the Teenage Parent Council and the Austin Branch of American Association of University Women. She is a graduate of Leadership Texas and currently serves as president elect of EWTG.


President-Elect - Carol Willis

Carol Willis has dedicated her l6-year career in the Comptroller of Public Accounts to providing quality service to taxpayers and internal customers. Under her direction, the Support Operations Division implemented new tax legislation across the state and provided technical support and services to taxpayers and fellow employees.

As Special Projects Coordinator, Carol was instrumental in creating the plan to implement a lottery in Texas. In the Data Services Division, Carol coordinated the efforts of 22 Comptroller divisions as they planned contingency and operations strategies for recovering from a disaster. More recently, Carol developed a comprehensive training and customer service program for the 50 employees who provide tax information to the public over the agency's toll-free phone line.

Currently, Carol serves as assistant area manager in the Computer Services Division.

Her community service activities include membership in Leadership Texas Alumnae, serving as Secretary of the Board of the Travis County Children's Advocacy Center, and as membership vice president of the Austin junior Forum. A 7-year member of EWTG, Carol chaired the 1993 summer seminar, has served on various committees, and was the 1990 recipient of the EWTG scholarship to Leadership Texas.


Vice-President - Pat Hiller

Patricia H. Hiller has been employed by the State Bar of Texas since 1986. She is executive assistant to the board, providing administrative support to the board of directors and the president. Previously, Pat was sales manager for National Properties of Austin, a real estate broker for Nash Phillips-Copus, Inc., and an account executive for Dean Witter Reynolds, Inc. She has a BBA degree from Lamar University, Beaumont, and an MBA from St. Edward's of Austin.

She is a three-time recipient of the Presidential Citation for Meritorious Performance, State Bar of Texas. She volunteers at Austin's Center for Battered Women and is a past member of Austin's Child Care Council, Affirmative Action Advisory Committee, The Austin Plan's Steering Committee and Energy Task Group, League of Women Voters, and Austin Council on Foreign Affairs. She has served on several EWTG committees and currently serves on several committees of the Capitol Credit Union. She is a member of the State Agency Council of the Governor's Commission for Women, the N.A.A.C.P. NCNW, Inc., and Eastside Church of Christ.


Treasurer – Bernie Underwood

Bernie has been employed by the Texas Department of Health for 21 years, beginning as Secretary II and working her way up to Chief of Staff Services for the Associate Commissioner for Special Health Services. Prior to her Chief of Staff position, she served as Accounting Manager in the Fiscal Division.

She holds a BA and a BBA from the University of Texas and is a Certified Public Accountant. She has been active in EWTG for many years, working on the annual conference as a member of the facilities committee, budget committee, and as a moderator, and currently she is the EWTG treasurer.

Bernie has served on the boards of the Association of Government Accountants and Texas Public Employees Association, and is active in the Texas State Agency Business Administrators’ Association. She has worked on the TSABAA annual conference for the past three years. She has participated for five years in the IRS volunteer income Tax Assistance Program which assists low income individuals with the preparation of their income tax returns. She has also served on the board of the Texas Department of Health Credit Union as secretary, vice-chair, and chair, and as a member of the Credit Review Committee.


Director of Programs - Kathleen Wilburn

Dr. Kathleen M. Wilburn is currently on a three-year loan from the Texas Department of Transportation to the Governor's Center for Management Development at the LBJ School of Public Affairs, University of Texas at Austin. She is a senior instructor, curriculum director, and a total quality management consultant to state agencies. The majority of her time is spent training agency trainers in the Texas Quality Service model and certifying them to teach "Introduction to Texas Quality Service." Also, she serves on a cross-agency team that has developed a Quality Management Competency Model for state government.

Kathy most recently managed curriculum design and development at the Department of Transportation, and prior to that, she managed the 15-person TxDOT management and staff development effort.

Her prior experience includes 20 years in teaching and administration in higher education. She holds a doctorate from the University of Southern California in Higher and post Secondary Administration, a master's degree in Counseling Psychology from the University of Northern Colorado, and master's and bachelor's degrees in English from the University of New Mexico.

Kathy has served on many EWTG committees, and this year is program chair for the annual fall conference. She has been program chair for the Austin chapters of the American Society for Training and Development and the National Society for Performance and Instruction. She is a swimming referee for state high school, Southwest Conference, U.S. swimming and Special Olympics meets. She is active in her church where she is a eucharistic minister, director of liturgy coordinators, and responsible for the first phase of a program for engaged couples.


Director of Membership - Mary Lambert

Mary Lambert has spent 11 years in increasingly responsible positions managing the central Development Information Systems for the University of Texas at Austin. Her state-of-the-art system, designed in-house, tracks donors, gifts, pledges, endowments, and prospects. Mary has also worked as a consultant at the University of Arkansas at Fayetteville in the design of their new main frame Development Information System.

Before coming to UT, Mary was owner and business manager of Inova Wood Products, a cottage industry that manufactured wooden toys. Mary used her teaching credentials early in her career as a high school teacher in New Jersey and a curriculum development specialist in Guatemala.

Mary has been involved in many PTA board positions and is currently a member of the A.I.S.D. Gifted and Talented Advisory Board. She is director of membership for EWTG as well as a member of the EWTG Mentor Committee. She graduated magna cum laude with a BA from Montclair State College and earned her MS from Pennsylvania State University.


Director of Communications – Susan Hildebrand

Susan Hildebrand has been the information specialist for the Texas Education Agency's Child Nutrition Programs Division since July 1992. The division administers Texas' National School Lunch and School Breakfast Programs which rank as the second largest child nutrition programs in the nation. Susan is responsible for the public information duties and edits the division's publications, training materials, and policy manuals. Her l3 years of state service include serving as the Texas State Library and Archives Commission's Public Information Officer and as associate editor of the State Bar of Texas' Texas Bar Journal.

She has been an appointee to the State Agency Council to the Governor's Commission for Women and chaired the publicity committee for SAC's 1993 Women in Public Service Conference. In addition to recently completing two terms as the communications director for the Women in Public Sector Organization, she currently serves on EWTG's communications committee, designing and formatting the monthly newsletter.

Susan has been active in the Austin chapter of the International Association of Business Communicators, having served as a board member responsible for membership and professional development. This year she is vice president of administration.

She has won four awards in the annual Best of Austin Awards and Evaluation Program, sponsored by IABC/Austin and evaluated by out-of-state judges, which recognizes outstanding efforts of Austin-area communicators.


Director of Public Relations - Rosie DeLeon-McCrady

Rosie Deleon-McCrady, a personnel specialist for the Texas Department of Protective and Regulatory Services (PRS), has been in this position since November 2, 1992.

Rosie had previously worked for the Texas Department of Human Services for 2l years, l7 of which were in management positions. She began her career in state government in 1969 as a half-time temporary, hourly employee. She left state employment for two years to continue her education, earning a BS in speech with emphasis on Organizational Communication from the University of Texas at Austin.

At PRS, Rosie provides technical assistance and training to regional personnel staff and advises state office and regional management staff on handling personnel-related matters, especially adverse actions. PRS is a new agency, and Rosie is involved in the development of the agency's personnel policies and procedures.

Rosie has been a member of EWTG since the mid 80s.

She has served on several committees and has helped with the annual conferences. Currently, she is serving on the Public Relations Committee and was instrumental in designing, developing, and implementing the annual Woman of the Year Award.


Director of Chapter Development - Robin Miksad

Since 1989, Robin Miksad has worked for the University of Texas at Austin where she is responsible for the implementation of the Texas Academic Skills Program. The state mandated program requires that all students entering Texas public institutions of higher education demonstrate that they possess college-level skills in reading, writing, and mathematics, and those students who do not must enroll in Developmental Studies courses. Robin keeps in contact with the Texas Higher Education Coordinating Board, works closely with other university administrative and academic units, and keeps students informed of their responsibilities. She counsels students and supervises Developmental Studies instructors.

Previously, Robin taught assertiveness training workshops, team building seminars, and middle school mathematics, in addition to providing general management consulting services to both private industry and educational agencies. Robin has a bachelor's degree from Harvard in biology and a master's degree from M.I.T.'s Sloan School in Organization Development.

Since joining EWTG in 1991, Robin has been involved in events and committees. In 1992 she worked on the conference program committee and chaired the presenter selection subcommittee. She also helped with the Spring Seminar and the Chapter Development Committees. In 1993, she is chair of the conference registration committee and works on the Spring Seminar and Membership committees.

Robin is active in her church and is currently nominated for election to the church council. She is chair of the Education Committee and was instrumental in the creation of the new position of Education Director.

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